There are no returns for special ordered products which are not in our stock assortment.
Stock products can be returned up to 1 month after purchase, if they are undamaged, unopend and in original packaging. For these returns we charge a so called restocking fee. This restocking fee is 10% of the selling price. Please note that the shipment costs for the products you want to return are your own responsibility to pay.
If your order arrives damanged or incomplete, please contact us immediately within 8 working days, thereby notifying your order number and explanation of the issue. You can mail this to info@vhm.nl.
This return policy applies to our B2B customers who have received an account to order at our webshop.
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De Vlonder 208
5427 DH Boekel
Netherlands
+31 492 32 45 95
info@vhm.nl
Mon-Fri, 8am - 5pm